Last updated: January 2025
In this Privacy Policy, we inform you about how we collect and process the personal data of users of our website (available at hoopers.club) and our APP (Hoopers Club), hereinafter jointly referred to only as the «Platform».
Who is responsible for your Personal Data?
The entity responsible for processing your personal data is Plantel Protagonista, S.A. (the «Data Controller»), a public limited company registered with the Commercial Registry Office under tax identification number 515665282, with registered office at Rua da Prata, No. 80, 1st floor, 1100-420 Lisbon.
What personal data do we collect?
We only collect and process personal data that we consider essential for using our Platform and our services. Specifically, we process the following categories and types of personal data:
- Identification data: for example, name, date of birth, photograph
- Contact data: email address, phone number
- Social media data: Instagram identifier
- Connection and geolocation data: device type, browser version, domain name and IP address, country from which you access our Platform
How do we collect your personal data?
We collect your personal data:
- Directly from you, when you create an account on our APP and when you interact with its features
- When you subscribe to our newsletter available on our Website
- When you contact us in any other way (postal or electronic mail, telephone, etc.)
- When you contact us through our social media pages
- Through automated technologies on our Platform (technical data about your equipment, actions and browsing patterns)
Why do we process your personal data and for what purposes?
We collect and process your personal data based on the following grounds:
- Performance of contractual obligations or pre-contractual measures
- Compliance with applicable legal obligations
- For some processing, we will need your consent
- Legitimate interests of Hoopers, provided that the need to process personal data is balanced with your interests or fundamental rights and freedoms
We identify in the following table some of the purposes for which we collect and process your personal data:
| Purpose | Data Categories | Legal Basis for Processing |
|---|
| Create account | Identification data and contact data | Performance of a contract or pre-contractual measures\n\nConsent |
| Update available courts | Identification data and contact data; social media data | Performance of a contract or pre-contractual measures\n\nConsent |
| Reserve courts | Identification data and contact data | Performance of a contract or pre-contractual measures\n\nConsent |
| Create events and invite other players | Identification data and contact data | Performance of a contract or pre-contractual measures\n\nConsent |
| Sending newsletters and other communications | Identification data and contact data | Consent\n\nPerformance of a contract or pre-contractual measures |
| Managing our contacts and relationship with users | Identification data and contact data | Performance of a contract or pre-contractual measures\n\nOur legitimate interests (e.g., improving our services according to user needs)\n\nTo comply with legal obligations |
| Monitor, improve and administer the Platform and services provided on it | Connection and geolocation data | Our legitimate interests (security purposes and maintaining service availability)\n\nTo comply with legal obligations |
| Data analysis to improve our website, our services and the relationship with our users | Connection and geolocation data; commercial data | Our legitimate interests |
Security Measures
We implement technical and organizational measures that ensure the confidentiality of your personal data. For example, we take the following measures:
- The ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services
- We have a specific policy regarding data breaches that describes the procedure for detecting personal data breaches, their timely resolution and communication
- The ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident
- We have a process to regularly test, assess and evaluate the effectiveness of technical and organizational measures adopted to ensure processing security
- We maintain a written record of all processing activities carried out, ensuring compliance with GDPR requirements
- We have entered into agreements with all employees who are involved or have access to users' personal data to ensure non-disclosure and confidentiality of personal data
- We have developed and implemented an internal privacy policy and implemented security policies and procedures
Data Sharing
We are a Platform that works as a Community. When you ask us to be part of it, your information will be shared with other community members.
- Your personal data will never be transferred to third parties for purposes other than those described in this Privacy Policy
- We may use third-party service providers (subcontractors) such as email platforms, network service providers or hosting companies
- These providers will not use your personal data for their own purposes, but only to provide us with necessary services
- We may also communicate your personal data to third parties if you give your express consent to do so, or at the request of an authority to comply with a legal obligation or court order
International Transfers
We will only transfer your personal data outside the European Union or the European Economic Area, after ensuring strict compliance with European legislation. We guarantee protection through:
- Adequacy decisions: when the European Commission determines that a third country offers an adequate level of data protection
- Standard contractual clauses: we use standard contractual clauses for the transfer of personal data to organizations outside the EEA, adopted by the European Commission
Retention of your data
We will retain your personal data for the period necessary to fulfill the purposes described in this Privacy Policy. The criteria used include:
- The period during which we provide you with services (for example, while you have a registered account or use our services)
- If there is a legal obligation to which we are subject (for example, keeping records of your transactions for a certain period)
- For defense in legal proceedings (namely in relation to litigation or for criminal investigation purposes)
After the retention periods, your personal data will be deleted or anonymized.
Your rights as a data subject
You have the right, at any time, to access and object to the processing of your personal data. We briefly explain your rights:
- Right to be informed: obtain clear, transparent and easily understandable information about how we use your personal data
- Right of access: you can request a copy of the data we have about you
- Right to rectification: you have the right to rectify your personal data if it is incorrect or outdated
- Right to erasure («right to be forgotten»): this right is not absolute, as we may have legal or legitimate reasons to retain your personal data
- Right to object to data processing: you may object to data processing when such processing is based on consent
- Right to data portability: you have the right to receive personal data in a structured, commonly used and machine-readable format
- Right to restriction of processing: you can request restriction of the use of your data for storage purposes only
- File a complaint with the National Data Protection Commission: you have the right to file a complaint with the data protection regulator in Portugal
You can exercise these rights by contacting us through our email address: info@hoopers.club
Third-Party Links
Our Platform may provide links to third-party sites. Data processing by these sites is not our responsibility. Since this Privacy Policy does not apply to the processing of personal data carried out by these third parties, we recommend that you read the Privacy Policy of any websites you visit whenever you leave the Hoopers Platform.
Changes to this privacy policy
Practices regarding the processing of personal data may be changed from time to time, so we advise you to consult it periodically. If there is a significant change, we will provide you with prior notice or, when legally required, request consent before implementing such changes.
Contact Us
If you have any questions about this Privacy Policy or want to exercise your rights, please contact us:
Email: info@hoopers.club info@hoopers.club