Please read these terms and conditions carefully before using our service
Last updated: January 2025
Welcome to Hoopers!
In these Terms and Conditions, you will find the rules governing access to and use of our Website https://www.hoopers.club/ and APP (Hoopers App), so it is very important that you read them carefully.
The Website and APP are owned by Plantel Protagonista, S.A. ("Hoopers", "we" or "us"), a public limited company incorporated under the laws of Portugal with registered office at Rua da Prata, No. 80, 1st floor, 1100-420 Lisbon, registered under No. 515665282.
If you wish to contact us, send us a message to our email address info@hoopers.club.
At Hoopers our main goal is to get everyone playing basketball.
By accessing, visiting or using the Platform, you declare that you are fully and clearly aware of the rules and information included in these Terms and Conditions, and agree to be governed by them.
If you do not agree with the Terms and Conditions, you should not access or use the Platform or any of its contents.
By using our Platform, you will be responsible for all activities that occur as a result of your use of the Platform. We will not be held responsible for any content, opinions, statements, photographs and any other information or content posted by you or any other user of the Platform.
Our Platform provides a directory of street basketball courts, which is mainly fed by information provided by users of our Platform.
With our Platform, you can also schedule games with other users at a basketball court of your choice. When you schedule a game with other users, you can all chat and interact through a dedicated chat.
By using the Platform, you can also create your own event and promote it through our Platform.
Our Platform also provides a lot of interesting content about our projects on basketball courts, basketball news from many sources, links to our store and the possibility to participate in our online events.
Once registered on the Platform, the user will be responsible for any and all activities that occur through its use. By accepting these Terms and Conditions, you declare that you acknowledge and agree to be committed to:
We reserve the right to remove any content posted by you on our Platform that we consider, in our absolute discretion, offensive, illegal, explicit, graphic or that violates any of these Terms and Conditions.
Hoopers will make every effort to ensure that the Platform does not have any viruses or other related elements that may be dangerous. However, as Hoopers cannot fully control the flow of information on the Internet, it cannot guarantee that it does not contain any viruses.
To ensure the security of the Platform, Hoopers may, at any time and without prior notice, take the necessary measures to ensure the integrity, security, continuity or quality of the Platform.
Hoopers may suspend, block, interrupt or terminate access to the Platform, for all or just one or more users, in the following cases:
Hoopers also has the exclusive right, at any time, permanently or temporarily, to close the Platform or any of its features without prior notice.
The Platform may contain links to platforms of other entities. These platforms do not belong to, and are not operated or controlled by Hoopers. The inclusion of links does not imply the existence of relationships between Hoopers and the owner of the linked website. Use of such links is the sole responsibility of Platform users.
To the extent permitted by law, you agree to indemnify, defend and hold harmless Hoopers and its affiliates, directors, managers, employees, from any claims, damages, losses, costs and expenses arising from (i) your access or use of the Platform; (ii) your content; and (iii) your violation of these Terms and Conditions.
UNDER NO CIRCUMSTANCES WILL HOOPERS, ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS BE LIABLE CONTRACTUALLY, EXTRA-CONTRACTUALLY, BY STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL THEORY FOR ANY LOST PROFITS, LOST REVENUE, LOSS OF DATA OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND. THE FOREGOING EXCLUSIONS DO NOT APPLY TO GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.
The user acknowledges that the Platform may contain content protected by copyright, patents, trademarks, trade secrets or other rights and laws.
As a user, you are not authorized to transfer, transmit, publish, modify, copy, sell, use or distribute the Platform content without prior written consent from Hoopers.
The Hoopers name and logos are registered trademarks. Use of Hoopers Trademarks on the Platform does not grant permission to the user to use such marks.
Any rights not expressly granted are reserved by Hoopers.
To see how your data is processed by Hoopers, please consult our Privacy Policy.
For complaints regarding the use and operation of our Platform, you can contact us through the email address info@hoopers.club or through our Electronic Complaints Book.
If you reside in another Member State other than Portugal, you can also file your complaint on the European Consumer Centre website.
You can also obtain more information on the Consumer General Directorate website: https://www.consumidor.gov.pt/
The law applicable to these Terms and Conditions is Portuguese law and any dispute is subject to the jurisdiction of the Portuguese courts.
In case of a dispute whose value does not exceed €5,000.00, that dispute may be subject to arbitration or mediation.
You can resort to the following legally authorized centers:
Endereço: Rua dos Douradores, n.º 116 – 2.º, 1100-207 Lisboa
Telefone: +351 218807030
Endereço: Rua Damião de Góis, 31, Loja 6, 4050-225, Porto
Telefone: +351 225508349 / +351 225029791
Email: cicap@cicap.pt
Website: http://www.cicap.pt/
Endereço: Edifício Ninho de Empresas, Estrada da Penha – 3º andar, sala 26, 8005-131 Faro
Telefone: 289 823 135
Email: info@consumoalgarve.pt
Website: www.consumidoronline.pt
Endereço: Rua Capitão Alfredo Guimarães, 1, 4800-019 Guimarães
Telefone: +351 253422410
Email: triave@gmail.com
Website: http://www.triave.pt/
Endereço: Rua Direita nº. 27 – 1º Andar, 9050-405 Funchal
Telefone: +351 291 750 330
Email: centroarbitragem.sre@madeira.gov.pt
Website: https://www.madeira.gov.pt/cacc
Endereço: Rua D. Afonso Henriques, 1, 4700-030 Braga
Telefone: +351 253619107
Email: geral@cniacc.pt
Website: https://www.cniacc.pt/pt/
We are always available to answer any questions you may have about the Platform. Contact us whenever you need:
Email: info@hoopers.club
We may need to change these Terms and Conditions for organizational, legal or technical reasons. If this happens, you will be informed on the Platform.
Changes will take effect 15 days after notification, unless otherwise provided by law.