Terms and Conditions

Please read these terms and conditions carefully before using our service

Last updated: January 2025

Welcome to Hoopers!

In these Terms and Conditions, you will find the rules governing access to and use of our Website https://www.hoopers.club/ and APP (Hoopers App), so it is very important that you read them carefully.

The Website and APP are owned by Plantel Protagonista, S.A. ("Hoopers", "we" or "us"), a public limited company incorporated under the laws of Portugal with registered office at Rua da Prata, No. 80, 1st floor, 1100-420 Lisbon, registered under No. 515665282.

If you wish to contact us, send us a message to our email address info@hoopers.club.

1. Object and Scope of the Terms and Conditions

At Hoopers our main goal is to get everyone playing basketball.

  • We want to create an active community around basketball in every neighborhood
  • We developed a platform that will allow you to challenge other players and schedule games
  • Provide information about all existing courts
  • Create a culture of awareness about the importance of preserving local basketball courts
  • You can see and follow our projects on the courts
  • Follow basketball news from around the world and watch our podcasts

2. Acknowledgment and Use

By accessing, visiting or using the Platform, you declare that you are fully and clearly aware of the rules and information included in these Terms and Conditions, and agree to be governed by them.

If you do not agree with the Terms and Conditions, you should not access or use the Platform or any of its contents.

3. Responsibility

By using our Platform, you will be responsible for all activities that occur as a result of your use of the Platform. We will not be held responsible for any content, opinions, statements, photographs and any other information or content posted by you or any other user of the Platform.

4. How to use our Platform

4.1 Basketball Courts Directory

Our Platform provides a directory of street basketball courts, which is mainly fed by information provided by users of our Platform.

  1. Create an account or log in
  2. Click on "Map"
  3. Check and discover locations of existing courts
  4. Add a new court on the map
  5. Provide photos of the court
  6. Describe the court
  7. Leave your Instagram username and email

4.2 Schedule a game

With our Platform, you can also schedule games with other users at a basketball court of your choice. When you schedule a game with other users, you can all chat and interact through a dedicated chat.

4.3 Events

By using the Platform, you can also create your own event and promote it through our Platform.

  1. Create an account or log in
  2. Click on "Home" and "Create your event and invite others"
  3. Fill out the form providing details about your event

4.4 Other features

Our Platform also provides a lot of interesting content about our projects on basketball courts, basketball news from many sources, links to our store and the possibility to participate in our online events.

5. Your obligations as a User

Once registered on the Platform, the user will be responsible for any and all activities that occur through its use. By accepting these Terms and Conditions, you declare that you acknowledge and agree to be committed to:

  1. Ensure the security and confidentiality of your username and password
  2. Not use the Platform in a way that causes or may cause damage to the Platform
  3. Not provide or disclose unsolicited or unauthorized information
  4. Not use the Platform to provide or disclose any material containing viruses or other malicious elements
  5. Not use or launch unauthorized automated systems
  6. Not interfere with security-related features of the Platform
  7. Not perform unauthorized data collection activities
  8. Always use the Platform in accordance with these Terms and Conditions and applicable legislation

6. Content Removal

We reserve the right to remove any content posted by you on our Platform that we consider, in our absolute discretion, offensive, illegal, explicit, graphic or that violates any of these Terms and Conditions.

7. Security

Hoopers will make every effort to ensure that the Platform does not have any viruses or other related elements that may be dangerous. However, as Hoopers cannot fully control the flow of information on the Internet, it cannot guarantee that it does not contain any viruses.

To ensure the security of the Platform, Hoopers may, at any time and without prior notice, take the necessary measures to ensure the integrity, security, continuity or quality of the Platform.

8. Platform Operations

Hoopers may suspend, block, interrupt or terminate access to the Platform, for all or just one or more users, in the following cases:

  1. When necessary due to technical, strategic, legal or business constraints
  2. When necessary to ensure the security of communication channels, equipment or information
  3. When there are strong suspicions of fraudulent or abusive use
  4. When required for management, maintenance, repair, modification or update
  5. In other duly justified circumstances

Hoopers also has the exclusive right, at any time, permanently or temporarily, to close the Platform or any of its features without prior notice.

9. Third-Party Links

The Platform may contain links to platforms of other entities. These platforms do not belong to, and are not operated or controlled by Hoopers. The inclusion of links does not imply the existence of relationships between Hoopers and the owner of the linked website. Use of such links is the sole responsibility of Platform users.

10. Indemnification

To the extent permitted by law, you agree to indemnify, defend and hold harmless Hoopers and its affiliates, directors, managers, employees, from any claims, damages, losses, costs and expenses arising from (i) your access or use of the Platform; (ii) your content; and (iii) your violation of these Terms and Conditions.

11. Limitation of Liability

UNDER NO CIRCUMSTANCES WILL HOOPERS, ITS DIRECTORS, EMPLOYEES, AGENTS, PARTNERS BE LIABLE CONTRACTUALLY, EXTRA-CONTRACTUALLY, BY STRICT LIABILITY, NEGLIGENCE OR ANY OTHER LEGAL THEORY FOR ANY LOST PROFITS, LOST REVENUE, LOSS OF DATA OR DIRECT, INDIRECT, INCIDENTAL, PUNITIVE OR CONSEQUENTIAL DAMAGES OF ANY KIND. THE FOREGOING EXCLUSIONS DO NOT APPLY TO GROSS NEGLIGENCE OR WILLFUL MISCONDUCT.

  • Hoopers is not responsible for any losses or damages caused by unavailability of the Platform
  • Hoopers is not responsible for consequences arising from your use of the Platform
  • Hoopers is not responsible for facts caused by third parties

12. Intellectual Property Rights

The user acknowledges that the Platform may contain content protected by copyright, patents, trademarks, trade secrets or other rights and laws.

As a user, you are not authorized to transfer, transmit, publish, modify, copy, sell, use or distribute the Platform content without prior written consent from Hoopers.

The Hoopers name and logos are registered trademarks. Use of Hoopers Trademarks on the Platform does not grant permission to the user to use such marks.

Any rights not expressly granted are reserved by Hoopers.

13. Personal Data

To see how your data is processed by Hoopers, please consult our Privacy Policy.

14. Complaints

For complaints regarding the use and operation of our Platform, you can contact us through the email address info@hoopers.club or through our Electronic Complaints Book.

If you reside in another Member State other than Portugal, you can also file your complaint on the European Consumer Centre website.

You can also obtain more information on the Consumer General Directorate website: https://www.consumidor.gov.pt/

15. Applicable Law and Dispute Resolution

The law applicable to these Terms and Conditions is Portuguese law and any dispute is subject to the jurisdiction of the Portuguese courts.

In case of a dispute whose value does not exceed €5,000.00, that dispute may be subject to arbitration or mediation.

You can resort to the following legally authorized centers:

Centro de Arbitragem de Conflitos de Consumo de Lisboa (CACCL)

Endereço: Rua dos Douradores, n.º 116 – 2.º, 1100-207 Lisboa

Telefone: +351 218807030

Email: juridico@centroarbitragemlisboa.pt

Website: http://www.centroarbitragemlisboa.pt/

Centro de Informação de Consumo e Arbitragem Porto (CICAP)

Endereço: Rua Damião de Góis, 31, Loja 6, 4050-225, Porto

Telefone: +351 225508349 / +351 225029791

Email: cicap@cicap.pt

Website: http://www.cicap.pt/

Centro de Informação, Mediação e Arbitragem de Conflitos de Consumo do Algarve (CIMAAL)

Endereço: Edifício Ninho de Empresas, Estrada da Penha – 3º andar, sala 26, 8005-131 Faro

Telefone: 289 823 135

Email: info@consumoalgarve.pt

Website: www.consumidoronline.pt

Centro de Arbitragem de Conflitos de Consumo do Ave, Tâmega e Sousa (TRIAVE)

Endereço: Rua Capitão Alfredo Guimarães, 1, 4800-019 Guimarães

Telefone: +351 253422410

Email: triave@gmail.com

Website: http://www.triave.pt/

Centro de Arbitragem de Conflitos de Consumo da Madeira

Endereço: Rua Direita nº. 27 – 1º Andar, 9050-405 Funchal

Telefone: +351 291 750 330

Email: centroarbitragem.sre@madeira.gov.pt

Website: https://www.madeira.gov.pt/cacc

Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (CNIACC)

Endereço: Rua D. Afonso Henriques, 1, 4700-030 Braga

Telefone: +351 253619107

Email: geral@cniacc.pt

Website: https://www.cniacc.pt/pt/

16. Customer Support

We are always available to answer any questions you may have about the Platform. Contact us whenever you need:

Email: info@hoopers.club

17. Changes to these Terms and Conditions

We may need to change these Terms and Conditions for organizational, legal or technical reasons. If this happens, you will be informed on the Platform.

Changes will take effect 15 days after notification, unless otherwise provided by law.